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Competencies for Success – A Roadmap for Developing Your Employees

TC3.biz has a toolkit of assessment tools that we can use to help you identify learning opportunities in your organization. Give us a call at 844 6586, and we will be happy to come out to your location at your convenience to provide more information. We'll take care of administration, scoring, analysis, and design of training programs. Options include:

Web-based Microsoft Office Assessments: We have easy to use assessment tools for identifying the level of training your employees need in MS Excel, Access, PowerPoint and Word. More info

Basic Math and Reading: Employee's basic skills can be the differentiator between you and your competitors. We use the Test of Adult Basic Education to identify the math and reading levels of your employees. Our skilled instructors can develop a customized program that addresses you specific needs, from initial assessment to relevant course content.

Communication Effectiveness Scale: We can use this instrument to help you provide managers and supervisors with essential feedback about how they communicate with subordinates, peers and superiors in 6 dimensions. An excellent diagnostic and learning tool, it examines listening skills, verbal communication, written communication, coaching and counseling, inter-group communication and performance communication.

Leadership Dimensions Inventory: What all leaders have in common is that others recognize the value of their contribution and choose to follow them. Used as a basis for a facilitated session, this program will help you and your employees identify and capitalize on leadership strengths and value the differences within your organization.

Training Needs Assessment Test: This test pinpoints training needs in 15 key management skill dimensions. This will help you identify where to place emphasis in management and supervisory training activities.

Leadership Skills Test: We can help you evaluate the leadership strengths and developmental needs of your employees with this tool. Skill dimensions we will examine include coaching, facilitating, communicating, team-building, solution finding, influencing, empowering, servicing customers, managing projects and mastering change. The inventory can provide the starting point for a customized training program.

Intercultural Communication Inventory: Are you managing a more diverse workforce than ever before? Does your organization have locations, customers, or suppliers around the world? We have a learning instrument that we'll use as a basis for a facilitator-led review and discussion about intercultural communication concepts and principles. Topics it examines include language and accent, body language, cultural misunderstandings, ethnocentrism, communication distortions, and customs and traditions.

What are core competencies?
Core competencies are the skills, knowledge and observable behaviors that are necessary to perform and excel in all positions in your organization, regardless of job description.

Why are they important?
Core competencies are what make employees successful in job performance, and more importantly, when paired with your organization’s role, specific competencies lead to organizational results.

How can you use the Competencies in your organization?

• Use core competencies to build job descriptions based on outcomes, not tasks.
• Focus on competencies during the hiring and interviewing process.
• Use of a core competency model allows you to identify performance gaps, and target development plans for maximum productivity and effectiveness.
• Ultimately, this competency model will become the basis of a comprehensive approach to staff development from recruitment to succession planning.

What are the core competencies in Competencies for Success?
We’ve identified 7 key indicators of success common to most organizations:

• Communication
• Teamwork
• Emotional Intelligence
• Service Excellence
• Results Orientation
• Problem Solving & Decision Making
• Computer Literacy

How can the TC3.biz help you implement a competency model?
We’re here to help you. We can meet with you to review how core competencies fit into your organization. Together, we’ll begin assessing needs by examining employee behaviors. Then, we can identify the areas you want to address. We’ll help you identify the role specific competencies for development too.

Next, we can build a customized training package so you can develop employees efficiently and effectively. We’ve already identified what competencies our open enrollment workshops address to make your job even easier! And we have staff that can work with you to integrate the competencies into your organization all the way from hiring to performance review.

Wow! This is just what we need. How can we get started?
Call us today at 607.844.6586. We’ll come out to see you at your location and convenience, and give you your free copy of the competency model. Then, we’ll get to work for you!